If your income has changed, you'll need to make sure you're on the right tax code so you're not overpaying tax. If you're having difficulty making your payments, we may be able to help.
My income has reduced
You may need to change your tax code so that you’re not overpaying tax
Tax codes for individuals
If you're now earning between $24,000 and $48,000 in a tax year, you may qualify for the independent earner tax credit (IETC).
I am being made redundant
If you're being made redundant, your income may change considerably. This can impact the amount of tax you pay.
Other ways we can help
If your income drops or you stop earning for a while, you may benefit from taking a savings break from your KiwiSaver contributions.
Taking a savings break
If your income has changed, the prescribed investor rate (PIR) for your KiwiSaver may need updating as well. Notify your KiwiSaver provider if you need to change your rate.
If you’re having trouble making your child support payments, we may be able to help with payment plans and relief from late payment penalties. You might also need a new assessment if your income has dropped.
Working for Families payments
If your income goes down, you may become eligible for Working for Families tax credits.
If you already receive Working for Families tax credits and your income has changed, then you need to update your details.
If you're struggling to make student loan payments, we may be able to reduce your repayment obligations.
Hardship and defaulting on my student loan
If your income has changed or you're unable to return to New Zealand due to COVID-19, we may be able to help.
Other COVID-19 support
If you've been affected by COVID-19, we may be able to provide more assistance.
If you have any questions or need further support, you can get in contact with us.