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COVID-19 - Our Auckland, Hamilton and Whangārei offices are closed. You can still contact us and get help.    Contact us

Service changes and updates myIR and phone lines (SPK2IR) will be unavailable from 3pm Thursday 21 October to the morning of Thursday 28 October for planned system maintenance. GST, Working for families, Paid Parental Leave customers and those filing by software will also be affected. Find out more

Resurgence Support Payment (RSP) Businesses affected by the alert level increase that started on 17 August can apply for a Resurgence Support Payment. Applications for the 3rd payment opened on 8 October. There has also been a change that affects some Commonly Owned Groups Find out more

Intermediaries can set up an instalment arrangement on behalf of clients to help pay tax owing.

Instalment arrangements in myIR

  • You must be linked to the client account
  • You'll find the option to set up an instalment arrangement under the “I want to…” menu in myIR

To request an instalment arrangement when your client will be arranging payment themselves, choose ‘other’ as the payment option.

As an intermediary you cannot submit direct debit payments on behalf of  your clients by using their bank accounts. The exception is if you have sole signing authority with the bank on the account.

We'll send you a web message confirming we've received and/or approved the instalment arrangement request.

Your client will receive an instalment arrangement letter along with the automatic payment form if they need one.


Last updated: 15 Jun 2021
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