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Service changes and updates IR offices, myIR and phone lines (SPK2IR) are unavailable until the morning of Thursday 28 October for planned system maintenance. Find out more

Resurgence Support Payment (RSP) You will not be able to apply for the RSP in myIR until the morning of Thursday 28 October. Businesses affected by the alert level increase that started on 17 August can apply in myIR from 28 October. Applications for a 4th payment round are planned to open on 29 October. Find out more

Resurgence Support Payment (RSP) The government has announced an increase to the amount and frequency of the RSP from 12 November. Find out more

Get the email address for the person who needs a logon

Go to 'Settings - Manage additional logons'

Here you can add the new logon and manage the people who already have a logon.

Select 'Add' for each additional logon

For each additional logon, enter a person’s email and access role, for example administrator, and select ‘Next’.

Set account access

On the ‘Grant access to account’ screen set the accounts you want the user to access.

Select 'Submit'

You’ll get an onscreen message showing you the logon name you’ve given the other person and their email address.

You’ll also be warned that the user has 30 minutes to complete their logon actions. If they do not you’ll need to resend the logon access email again.

What happens next

The person you want the logon for gets a logon access email.

They’ll have 30 minutes to follow the link in the email and set up a password for the myIR account.

Once they’ve done this they can go on and access the myIR account.

If you need to re-send the logon access email, select the ‘Resend logon access email’ link in the right-hand side of the additional logons screen in myIR.

Last updated: 17 Jun 2021
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