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Service changes and updates IR offices, myIR and phone lines (SPK2IR) are unavailable until the morning of Thursday 28 October for planned system maintenance. Find out more

Resurgence Support Payment (RSP) You will not be able to apply for the RSP in myIR until the morning of Thursday 28 October. Businesses affected by the alert level increase that started on 17 August can apply in myIR from 28 October. Applications for a 4th payment round are planned to open on 29 October. Find out more

Resurgence Support Payment (RSP) The government has announced an increase to the amount and frequency of the RSP from 12 November. Find out more

You can update account access and permission levels for other myIR logons in your business if you have one of the following logons:

  • owner
  • administrator
  • restricted administrator.

Go to the 'Logons' tab

Select the logon you want to update access for

Select the logon you want to update from the list. You only need to update logons that are not 'Owner' logons as these automatically have access to new accounts.

Select 'Manage access' from the 'I want to' menu

Set account access

A list of all active accounts will display where you can either grant or cancel access. Only accounts you have access to with your logon will display.

When granting access to a new account you need to choose the level of permission you'd like the logon to have. There are 4 permission levels (a description of each permission level is in myIR).

  • Full account access.
  • Make payments.
  • File.
  • Read only.

What happens next

The person with the logon you updated will be able to either access, or no longer access, the updated account(s) the next time they log in.
Last updated: 30 Mar 2021
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