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Planned system outage - 12 September 2026 | Our online services including myIR, self service phone lines and gateway services will be unavailable on Saturday 12 September, 2026 from 1pm to approximately 10.30pm while we complete a planned system update. We apologise for any inconvenience this may cause.

If you were affected by the severe weather events of January to February 2023, including Cyclones Hale and Gabrielle, you may be able to get extra support.

Some of this support covers all the weather events, and some is for specific events (for example Cyclone Gabrielle).


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Last updated: 25 Sep 2025
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