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Temporary system shutdown | On Friday 20 October from 3pm our phonelines will close. From 3.30pm our offices will close and our online services will close at 4pm. All services will be available from 8am Tuesday 24 October. Find out more

On 2 February 2023, Minister of Agriculture, Damien O’Connor, and Minister for Rural Communities, Kieran McAnulty, declared a medium scale adverse event for the Northland, Auckland, Waikato and Bay of Plenty regions as a result of heavy and sustained rainfall from 26 January 2023 to 1 February 2023.

There is also localised flooding and damage across other regions and districts.

If you are impacted by these weather events, you do not need to contact us immediately. However, when you do want to get in touch, we are prioritising our support to our affected customers.  Please send us a message in myIR using the key word ‘flood’ or call us on our disaster line 0800 473 566.

To assist affected farmers and growers we are exercising discretion to allow late deposits for the 2022 year and early withdrawals from the income equalisation scheme.

Income equalisation scheme

We have a range of support in place for affected customers both businesses, individuals and families affected by the rain and flooding.

Discretionary relief


Last updated: 03 Feb 2023
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