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End-of-year arrangements Our offices and phone lines will close down over the holiday season, but our website, self-service 0800 number and myIR will remain available. End of year closures

Our phone lines will be closed between 2:00pm Wednesday 24 December 2025 to 8am Monday 5 January 2026.

Self-service is available 24 hours, 7 days a week on all our 0800 numbers. You can call the self-service number directly on 0800 257 777.

0800 Self-Service

Our offices will close 2:00pm Wednesday 24 December and reopen on Monday 5 January 2026 at their regular opening hours.

Customer appointments will not available during the closedown period.

Last updated: 23 Dec 2025
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