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myIR maintenance | myIR will not be available on Sunday morning 10 December from midnight to 4am NZDT. We're sorry for any inconvenience.

End-of-year arrangements Our offices and phone lines will close down over the holiday season, but our website, self-service 0800 number and myIR will remain available. Find out more

We've upgraded our voice system You may notice some changes the next time you call us. Find out more

Since 2016, we have been operating under workforce principles that helped us drive to become a smaller, more efficient organisation. We’ve continued to manage significant reductions in staff numbers while maximising opportunities for people and achieving the right capability for the future.

While anticipating there would be periods of higher turnover through our changes, we experienced a similar rate this year, 10.4% compared to 10.5% total turnover for 2019-20.

As with previous years, turnover for people in tax technical roles continued to be even lower, due to the specialised nature of these roles. It was 3.1% this year. As at 30 June 2021, Inland Revenue had approximately 825 tax technical staff, representing around 19.6% of our workforce.

Last updated: 02 Nov 2021
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