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Queen Elizabeth II Memorial Day, Monday 26 September Our phone lines and offices are closed, but you can still get in touch with us. Find out more

Delays to response times: It's taking longer than usual to answer calls and myIR messages, including for unclaimed money. You may be able to use self-service options in myIR. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Changes to the myIR login screen are coming You will not be able to use myIR between 1pm Saturday 8 October and 8am Monday 10 October. This is so we can update our external authentication system. From Monday 10 October the myIR login page will have a new look and feel, but the login process will not change.

Our assets are grouped into 2 portfolios:

  • Facilities
  • Information, communications and technology.

The following measures apply to both owned and leased assets. Our asset performance measures are unaudited.

Our facilities

Facilities asset performance measures tell us how our property portfolio and facilities are performing against organisational goals and Government guidelines. We want to ensure we’re consistently achieving:

  • building environments which are compliant with the Health and Safety at Work Act 2015 and the Building Act 2004
  • Government property expectations and initiatives
  • a cost-effective and safe vehicle fleet.

Information, communications and technology

Our information, communications and technology (ICT) performance measures are important, as they reflect how our internal and customer-facing operational systems are performing.

Last updated: 02 Nov 2021
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