Our core work is collecting tax and making social policy payments. We've made a lot of changes over the last 5 years to make things easier for customers.
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End-of-year assessments for 3.3 million individuals were calculated automatically
This year, we got assessments out to customers faster than ever by issuing 2 million assessments over the last weekend in May and the first weekend in June.
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Helping families get the payments they're entitled to
We've focused on registering eligible customers and getting payments out quickly. 99.8% of payments have gone out to customers on the first regular payment date after they applied.
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We've helped people to get things right and stay on track
Everything we do is aimed at helping people to pay the right amount of tax and get the right social policy payments. This influences how we design policy, products and services.
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We find those who are not trying to do the right thing
We have continued to use our systems to check for errors across tax and other transactions and pick up errors at the earliest opportunity. This reduces the need to collect debt or do audits later.