- For the March 2018 year, $450 million in income tax refunds was paid to people who applied. As at 30 June 2022, we’ve automatically refunded $602 million.
- Child support payments get to carers 14 days faster.
- We close paid-off student loan accounts overnight. It used to take 40 days or more.
- Before transformation, 1.4 million people who were potentially eligible for a refund never applied. This year, refunds went to 1.8 million customers.
- This year, we processed claims for donation tax credits worth $301 million. In 2018, $269 million in credits were processed.
- 95% of KiwiSaver contributions transfer to scheme providers in 2 days. It used to take 20 to 23 days.
- Every return that can generate a refund is checked automatically. We used to check only some returns as we were limited by available resources.
- Small-to-medium enterprises are spending 5 fewer hours a year on tax.
- We handed back $458 million to the Crown at the end of transformation.
- We're on track to save $100 million in administration costs every year.
- On average it costs $1.35 to process a return. It was $2.33 back in 2015-16.
Last updated:
13 Sep 2022