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Budget 2024: The Government has announced FamilyBoost, a proposed new childcare payment to help eligible families with the rising costs of Early Childhood Education (ECE). Find out more:

  • For the March 2018 year, $450 million in income tax refunds was paid to people who applied. As at 30 June 2022, we’ve automatically refunded $602 million.
  • Child support payments get to carers 14 days faster.
  • We close paid-off student loan accounts overnight. It used to take 40 days or more.
  • Before transformation, 1.4 million people who were potentially eligible for a refund never applied. This year, refunds went to 1.8 million customers.
  • This year, we processed claims for donation tax credits worth $301 million. In 2018, $269 million in credits were processed.
  • 95% of KiwiSaver contributions transfer to scheme providers in 2 days. It used to take 20 to 23 days.
  • Every return that can generate a refund is checked automatically. We used to check only some returns as we were limited by available resources.
  • Small-to-medium enterprises are spending 5 fewer hours a year on tax.
  • We handed back $458 million to the Crown at the end of transformation.
  • We're on track to save $100 million in administration costs every year.
  • On average it costs $1.35 to process a return. It was $2.33 back in 2015-16.
Last updated: 13 Sep 2022
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