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RealMe unavailable RealMe will be undergoing scheduled maintenance this weekend and will be unavailable from 10pm Saturday 2 July - Sunday 3 July.

Delays to response times: It's taking longer than usual to answer calls and myIR messages. You may be able to use self-service options in myIR or on our self-service line, 0800 257 777. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Cost of Living Payment The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

Child Support pass on From 1 July 2023, child support we collect will be passed on to customers getting a sole parent rate of benefit. We're not able to provide any more information until the changes come into law. The full announcement of the changes is on Work and Income's website. Work and Income

You may be able to apply for a review, objection or exemption to your child support.


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Last updated: 24 Aug 2020
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