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Offices closed All Inland Revenue offices are currently closed to the public to help contain the spread of COVID-19.

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We accept some customers will have difficulty paying all their taxes in full and on time. However, it is important that returns are still filed on time.

The information in the returns will give us a more complete picture of a customer’s financial position when considering the various options for relief. Having these returns may reduce the amount of information we would need  when are considering the request for relief, and the extent of that relief.

Also, the information in those returns provides important information to the government at the present time, enabling monitoring of COVID-19's effects on New Zealand's economy.

Employer obligations

We know it’s challenging for customers in the current environment to continue filing Employment Information each payday. However, filing Employment Information ensures information about employees is up to date and accurate and will also help support any application for the Government’s wage subsidy (if required) given the current context of COVID-19.

Employment information is critical to our ability to complete the automatic assessment process for the 2020 tax year and release any resulting refunds to New Zealanders who need them now, more than ever.

If you are concerned about the financial consequences of not paying on time, please read the information on our approach to penalties and interest.

GST obligations

We understand that business owners are under pressure and tax compliance can add to their stress, however we cannot change or extend the legislated due date for filing GST returns. The most important thing is for you to continue to file your GST returns, even if you cannot pay, so that we and the Government have up-to-date information about what is happening in the New Zealand economy.

If you cannot pay your GST now, you can go online and set up an instalment arrangement that suits you.

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If you are concerned about the financial consequences of not paying on time, please read the information on our approach to penalties and interest.

Penalties and interest

Basic Compliance packages

We can confirm that the due date for lodging your annual Basic Compliance Package is extended to 30 June 2020. A letter advising the new due date has been issued to all customers who are required to lodge a Basic Compliance Package this year.