Follow this process if you've been a KiwiSaver member for less than 2 months. If you've been a member for longer, contact your KiwiSaver provider.
Before you start
You will need to provide a doctor's declaration of serious illness, signed by the doctor.
There is a declaration on page 3 of the Application for withdrawal of initial KiwiSaver contribution – KS5.
Fill in the form
Send us the form in myIR
Save the form and attach it to a message in myIR along with any supporting documents.
Log in to myIR
What happens next
We'll review your application and let you know the outcome.
If we approve it, we’ll send you a confirmation letter and make a refund to your bank account.
If we do not approve your application, we'll send a letter telling you why.
We may contact you if we need more information.
If you want to stop making contributions to KiwiSaver, you must also apply for a savings suspension.
You can apply for a savings suspension within the first 12 months if you’re experiencing, or likely to experience, financial hardship.