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Service changes and updates IR offices, myIR and phone lines (SPK2IR) are unavailable until the morning of Thursday 28 October for planned system maintenance. Find out more

Resurgence Support Payment (RSP) You will not be able to apply for the RSP in myIR until the morning of Thursday 28 October. Businesses affected by the alert level increase that started on 17 August can apply in myIR from 28 October. Applications for a 4th payment round are planned to open on 29 October. Find out more

Resurgence Support Payment (RSP) The government has announced an increase to the amount and frequency of the RSP from 12 November. Find out more

Te huri ki kaiwhakarato kē Changing to another provider

What
The rules, regulations and fees that relate to changing your KiwiSaver scheme provider.

You can change your KiwiSaver scheme provider at any time, but you can only belong to one at a time. 

To change your scheme provider, you must apply directly to the provider of the scheme you want to join. Your new provider arranges the transfer of your savings from your old scheme to the new one. After the transfer is complete, they will notify you. The process takes about 2 weeks.

Your old scheme provider may charge you a transfer fee - you will need to check this with them.

If you're no longer eligible to be a member with your current KiwiSaver scheme provider – you may have changed jobs, then you'll move to a new scheme of your choice. If your new employer has a preferred KiwiSaver scheme you may choose to join this scheme.

KiwiSaver providers

Last updated: 02 Jul 2021
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