If parents or non-parent carers can agree on child support but would like us to manage it for them, they can register a voluntary agreement with us. We collect and pass the money from the liable parent to the receiving carer. Both the receiving carer and liable parent must be New Zealand residents or ordinarily resident in New Zealand to register a voluntary agreement.
If you'd like help with agreeing on an amount, you can use our child support liability and entitlement calculator to work out what you could pay or receive under a formula assessment.
How voluntary agreements work
When you've agreed on an amount, you register the agreement with us. If accepted, we send both people a notice with the amount you agreed.
After that, the liable parent pays us the agreed amount. The liable parent can set up automatic payments or ask us to deduct the payments directly from their salary or wages.
We start monthly payments to the receiving carer.
If the liable parent misses a payment, we'll follow it up.
Switching to another type of child support arrangement
If your voluntary agreement is not working out, you can switch to a private agreement or apply for a formula assessment at any time. Either the liable parent or receiving carer can apply for a formula assessment.
When a voluntary agreement ends
A voluntary agreement ends when:
- a child no longer qualifies, usually when they turn 18
- the receiving carer cancels the agreement
- the agreement expires
- either person applies for a formula assessment.