As noted in 'A highly capable, motivated workforce for the future' we're competing to recruit and keep people in a tight talent market. This was a factor in the increase in unplanned turnover from 8.2% in 2020–21 to 13.4% this year. Turnover was also influenced by us completing the final stages of organisational changes this year and lower unplanned turnover during the COVID-19 lockdown periods.
A highly capable motivated workforce for the future
The total turnover rate for people working in tax technical roles at 30 June 2022 was 16.4%, lower than the overall turnover rate for Inland Revenue of 18.7%.
| Measure | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Headcount | 5,250 | 5,009 | 4,831 | 4,210 | 3,923 |
| Full-time equivalent | 5,134 | 4,888 | 4,724 | 4,106 | 3,819 |
| Average age | 43.7 | 44.6 | 44.9 | 46.3 | 45.8 |
| Full-time | 91% | 90% | 90% | 90% | 90% |
| Part-time | 9% | 10% | 10% | 10% | 10% |
| Permanent | 89% | 87% | 84% | 94% | 99% |
| Fixed-term | 11% | 13% | 16% | 6% | 1% |
| Female staff overall | 64% | 65% | 65% | 65% | 66% |
| Female all people leaders | 58% | 61% | 59% | 56% | 57% |
| Female managers | 47% | 50% | 49% | 48% | 48% |
| Male staff overall | 36% | 35% | 35% | 35% | 34% |
| Male all people leaders | 42% | 39% | 41% | 44% | 43% |
| Male managers | 53% | 50% | 51% | 52% | 52% |
| New hires | 604 | 425 | 540 | 97 | 539 |
| Exits | 938 | 693 | 763 | 700 | 787 |
| Unplanned turnover | 12.1% | 9.1% | 8.1% | 8.2% | 13.4% |
| Total turnover (annual) | 15.4% | 9.6% | 10.5% | 10.4% | 18.7% |
| Average length of service (years) | 13.6 | 14.5 | 15.4 | 15.5 | 14 |
Last updated:
11 Sep 2022