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Planned system outage | Our online services (including myIR and submitting information using software providers) will be unavailable from 6pm Friday 14 to approximately 4pm Sunday 16 March while we complete some system upgrades. The outage will not affect any saved drafts or web requests in myIR, our website, general tools and calculators. We apologise for any inconvenience this causes.

Hamilton (Home Straight) public counter is temporarily closed | Our Hamilton Public Counter will be closed from Monday 3 March 2025 and re-opens on Monday 17 March 2025. For anything urgent, you can call our contact centre.

In myIR, go to 'I want to...'

Select 'Manage associated accounts/parties'

Select 'View or edit' beside the client you want access from

This page shows all the clients you are a nominated person for.

Select 'Get account access'

Select the checkbox beside the accounts you want access to

Confirm and submit

Log in to myIR

What happens next

When you go back to your myIR home page, the new account will be available for the person who nominated you.

If that person also has a myIR account, we'll email them to let them know that you have access to their account.

Last updated: 22 Sep 2020
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