We’re heading into a busy GST returns filing period. To help us to process the returns, here are a few key reminders.
- Due date: GST returns and payments for the taxable period ending 30 September are due by Tuesday 28 October.
- No extensions: unlike income tax, GST returns cannot be extended - they must be filed on time.
- Making payments: ensure clients are directing their payments to the correct tax type and period.
- Refunds: GST refunds are typically processed within 15 working days. Ensure we have the correct bank account on the GST account.
Tips for filing in myIR
To help speed up processing, please use the correct attachment options when filing.
- Use ‘add receipts’ to attach tax invoices.
- Use ‘add correspondence’ for detailed explanations, queries, or requests that we need to review.
Before you contact us
To help us respond to you efficiently, here are some more reminders.
- Wait until after the published processing timeframe before asking us about an existing query.
- Check myIR for return status, payment confirmation and alerts before you call us.
- If a return shows as processed in myIR, it may be under review. Attaching any relevant tax invoices and correspondence will help with the processing.
If you are looking for a payment your client made in myIR, you can access their GST account by selecting ‘more’ then ‘recent activity’. If a return has not yet been filed and payment made, you will see the payment as ‘pending’ under ‘recent activity’.
If a return has been received in myIR, no further action is needed, even if you receive a reminder letter.
Use the ‘manage return and payment report’ in the intermediary centre to check a subscribed client’s return and payment status.
It is important to file returns on time. We prefer you to file and pay on time. If you are unable to pay on time, you can ask us for an instalment arrangement.
Instalment arrangements for clients