Skip to main content

Delays to response times: It is taking longer than usual to answer calls and myIR messages, and to process some COVID-19 Support Payment applications. This is because of the impact of COVID-19. If possible, please contact us through your myIR account. Log in to myIR

Budget 2022: The Government has announced Budget 2022, which includes changes to child support payments. Find out more on our Tax Policy website

Budget 2022: The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

If any of the following situations apply, you can update the details in myIR.

  • You've had a baby.
  • A child has entered or left your care.
  • We sent you a letter about your child turning 18.
  • You want to let us know your child is financially independent.

You can also update your shared care arrangement.

Update my shared care arrangement

In myIR, go to your Working for Families account

Select 'Family and income details'

Update changes

Under 'Children' select either:

  • 'Add child' and enter all the required information then select 'Next'
  • 'Update' next to one of your existing children to tell us about any changes for them.

Under 'Period of care' select the pencil to edit and enter the date they:

  • left your care
  • became financially independent or
  • if they're over 18 the date they left school or a tertiary institution.

Select 'Next' and make any additional changes

Submit your changes

Log in to myIR

What happens next

Once you've updated your child's details we'll let you know of any changes to your Working for Families payments.

You can see new payment details in myIR.

You can send us a message in myIR or call us.

Working for Families and Best Start - contact us

Last updated: 22 Jan 2021
Jump back to the top of the page