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Delays to response times: It is taking longer than usual to answer calls and myIR messages, and to process some COVID-19 Support Payment applications. This is because of the impact of COVID-19. If possible, please contact us through your myIR account. Log in to myIR

Budget 2022: The Government has announced Budget 2022, which includes changes to child support payments. Find out more on our Tax Policy website

Budget 2022: The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

Working for Families payments are based on your income and the number of children in your care. 

You need to keep your income details up to date so that you receive the right entitlement.

You will need to include income you've already earned and income you expect to earn up until 31 March.

Changes to your family or income details


Before you start

Make sure you have all your income information. For example, payslips, forecasted business accounts or letters from ACC.

In myIR, go to your Working for Families account

Select 'Family and income details'

Select 'Update income'

If you’re making a change to one of the income types already listed under 'income IR knows about’, select 'no' to the question ‘Do you have any additional income for the year ending 31 March 20xx’,

If you have selected 'yes' to add some new types of income, you will select those income sources from the list on the next screen.

You will be asked to add an income estimate for each income source.

If you have a partner, you will also be asked to update their income estimate.

Submit changes

Log in to myIR

What happens next

We will update your entitlement. You can see new payment details in myIR.

You can send us a message in myIR or call us.

Working for Families and Best Start - contact us

Last updated: 31 May 2021
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