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Delays to response times: It is taking longer than usual to answer calls and myIR messages, and to process some COVID-19 Support Payment applications. This is because of the impact of COVID-19. If possible, please contact us through your myIR account. Log in to myIR

Budget 2022: The Government has announced Budget 2022, which includes changes to child support payments. Find out more on our Tax Policy website

Budget 2022: The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

The in-work tax credit is available for working families. It's available to all families who are not getting an income tested benefit or student allowance and have some income from paid work each week.

You can also make changes to your minimum family tax credit here. To get this payment you must work for salary or wages and not be self-employed.  A single parent must work at least 20 hours a week.  In a two-parent family, one or both parents between them must work at least 30 hours a week. 

If your income source changes and you either start or stop being entitled to these tax credits, you will need to let us know.

Types of Working for Families payments

If you get weekly or fortnightly payments, any changes you tell us about before 6pm on Mondays will affect your payment for that week.

In myIR, go to your Working for Families account

Select 'Family and income details'

Select 'Update work hours'

You'll find this under 'Working hours'.

Add the start or stop date to your in-work tax credit entitlement

Then select 'next'.

You can also update any entitlement to Minimum family tax credit, then select 'next'.

Submit your changes

Log in to myIR

You can send us a message in myIR or call us.

Working for Families and Best Start - contact us

Last updated: 31 May 2021
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