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Queen Elizabeth II Memorial Day, Monday 26 September Our phone lines and offices are closed, but you can still get in touch with us. Find out more

Delays to response times: It's taking longer than usual to answer calls and myIR messages, including for unclaimed money. You may be able to use self-service options in myIR. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Changes to the myIR login screen are coming You will not be able to use myIR between 1pm Saturday 8 October and 8am Monday 10 October. This is so we can update our external authentication system. From Monday 10 October the myIR login page will have a new look and feel, but the login process will not change.

The needs and wellbeing of all New Zealanders have been at the heart of what we've done this year.

We supported our customers through the pandemic, and protected the integrity of the tax system by supporting the generally positive attitudes people have about paying tax. This has helped to ensure our country is positioned as well as it can be to deal with the ongoing impacts of COVID-19 and that New Zealanders can prosper.

We use all our tools and capability to ensure people pay and receive the right amounts from the start. Our compliance approach covers everything from policy settings, the design of products and services, advice and education, through to investigations and litigation.

Our transformation is coming to a close - it has enabled us to work differently and more effectively to benefit New Zealanders.

We work to keep ensuring New Zealanders believe the following.

  • When I pay my tax, I’m doing a good thing (and that’s what people like me do).
  • When I’m trying to do the right things, Inland Revenue will help me.
  • When someone else is trying to do the wrong thing, Inland Revenue will find them.

Kua haere tonu ā mātou huringa mahi, e māmā ake ai te mahi taake me ngā utunga tika mā ō mātou kiritaki mai i te tīmatanga, ā, kia uaua hoki ki te mahi hē.

Ka tautoko tēnei i te whakapono o ngā tāngata o Aotearoa kia tika ai te utu a te katoa, kia whiwhi ai te tika ki te katoa, kia rapua ai hoki te hunga kāore i te mahi tika.

We have continued to deliver changes to make it easier for customers to get their tax and payments right from the start and hard to get it wrong.

This supports New Zealanders' confidence that everyone pays their fair share, gets what they're entitled to, and that we find people who do not do the right thing.

Last updated: 01 Nov 2021
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