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Rotorua office temporarily closed | Our Rotorua office will be closed from 12pm 17 January 2025 until 30 January 2025. For anything urgent, you can call our contact centre.

As you can read in our Statement of Intent 2021–25,1 we focus on progressing 3 outcomes, or long-term results, for New Zealand:

Revenue

Revenue is available to fund government programmes through people meeting payment obligations of their own accord.

IR collects over 80% of Crown core revenue and we are the steward of the tax system.

The pages below summarise our key results from assessing and collecting tax revenue this year and protecting the overall integrity of the tax system.

Tax revenue reached 115.4 billion this year

Key results

In this section we outline what we have done to make it simpler to pay tax, reduce customer compliance efforts and ensure everyone pays their share.

Revenue

You can find more detail on our performance from page 'Schedule of Non-departmental Revenue' and financial information and notes on revenue on 'Note 2 - Revenue'.

Schedule of Non-departmental Revenue

Note 2 - Revenue

Social policy payments

People receive payments they are entitled to, enabling them to participate in society.

IR administers a range of social policies and is implementing a new programme, FamilyBoost. We play a central role in improving the long-term effectiveness and efficiency of New Zealand’s social policy system.

A summary of our delivery of social policy payments is here:

Social policy payments

You can also read more performance information, including a case study about implementation of the FamilyBoost scheme here:

Outcome 2 – People receive payments they are entitled to, enabling them to participate in society

Outcomes of the transformation programme

Financial information and notes on social policy payments start here:

Schedule of Non Departmental Expenditure

Note 4 - Receivables - child support

Collaboration

New Zealanders benefit economically and socially through our working collaboratively across our external environment.

This page outlines the many organisations we work with in the tax and social policy system.

To achieve our outcomes we work with many others

Throughout the report, you can read about specific initiatives where we have teamed up with other agencies, community groups and international organisations.

You can read case studies on our work with others to collect student loan and child support repayments from customers overseas and our information sharing here:

Outcome 3 – New Zealanders benefit economically and socially through our working collaboratively across our external environment


1Our Statement of Intent covering 2021–25 is available in the 'About us' section at ird.govt.nz

Last updated: 05 Dec 2024
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