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Budget 2025 | The Government has introduced changes to Working for Families and KiwiSaver as well as introducing Investment Boost: an immediate tax deduction when acquiring new business assets. Find out more: www.budget.govt.nz

We can help you manage your personal tax, and tax on grants and relief payments. 

Unable to file or pay your tax on time

We understand you may be unable to file or pay your tax on time, and we have several ways to help you through this.  

Unable to file or pay your tax on time

Tailored tax codes

You may be entitled to a special tax code if you're receiving a salary or wage and have a loss to carry forward.

Apply for a tailored tax code

Tax on grants and relief payments for individuals

You may be able to get a civil defence payment from Work and Income (Te Hiranga Tangata). These payments help cover the costs of:

  • food
  • bedding
  • clothing
  • accommodation
  • loss of income.

Civil Defence payment - Work and Income

You will not be taxed on payments you get for food, bedding, clothing and accommodation, as these are private household expenses.

You will also not be taxed if you get a payment for loss of income, if your income is usually from either employment or a benefit.

If you are self-employed you may need to pay tax on the payment, depending on where the grant came from and the purpose of the grant. Read the page below for more information about tax on grants for businesses affected by an emergency event.

Help with your business tax in a disaster or emergency 

Insurance payouts

If you received an insurance payout for loss of income, you may need to account for tax. Check the exact terms of your insurance policy to make sure.

Contact us

If you need to talk to us, we have several options.

Natural disasters, adverse and emergency events - contact us


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Last updated: 30 May 2025
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