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  1. Annual Report 2021
  2. ...
  3. Our performance
  4. Our services - the services we deliver for our customers and government

Policy advice

Annual Report 2021
Annual Report 2021
  • Our performance
    • Our services - the services we deliver for our customers and government
      • Services for Customers
      • Policy advice
      • Services to other agencies
      • Transformation
      • Additional funding received from the Government for initiatives

This appropriation is limited to the provision of advice, including second opinion advice and contributions to policy advice led by other agencies, to support decision making by Ministers on Government policy matters.

More information on our policy work is available on the following pages.

We deliver evidence-based policy that is innovative and responsive to customer needs

Rapid delivery of the Resurgence Support Payment scheme

What we intend to achieve

This appropriation is intended to provide policy advice to support decision making by Ministers on tax and social policy matters, to protect and maintain the integrity of the tax system while ensuring that our tax system is as simple as possible and internationally competitive.

How we performed

2019-20 actual 2020-21 target 2020-21 actual 2021-22 target
Primary measures
96% Percentage of sampled reports that meet quality standards 80% (M) 90% Average score 3.5 or more out of 5

The policy advice we provide is critical to ensuring that our tax and social policy systems operate as intended.

Our average score for papers assessed was 3.5 out of 5.* For the papers assessed (52 papers across 11 themes), 90% received a score of 3 or higher and 65% received a score of 3.5 or higher.

* Scale used for scoring

  1. 1. Unacceptable - Does not meet the relevant quality standards in fundamental ways.
  2. 2. Poor - Does not meet the relevant quality standards in material ways.
  3. 3. Acceptable - Meets the relevant quality standards overall, but with some shortfalls.
  4. 4. Good - Meets all the relevant quality standards.
  5. 5. Outstanding - Meets all the relevant quality standards and adds something extra.
99% Percentage of ministerial satisfaction for policy advice 90% (M) 95% Average score 4 or more out of 5
For the 2021-22 year, we’re changing our target to align with the policy quality framework developed by the Department of the Prime Minister and Cabinet. The guidelines assess the average score for questions out of 5.

All targets are unaudited.

What it cost

Output statement for the year ended 30 June 2021.

Actual 2020 ($000) Actual 2021 ($000) Unaudited revised budget 2021 ($000) Unaudited budget 2021 ($000) Unaudited forecast 2022 ($000)
  Revenue        
$11,182 Revenue from the Crown $11,498 $11,498 $10,298 $11,499
$16 Other revenue – $8 $8 $1
$11,198 Total revenue $11,498 $11,506 $10,306 $11,500
$10,300 Total expenses $11,173 $11,506 $10,306 $11,500
$898 Net surplus/(deficit) $325 – – –

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