To withdraw funds you will need to provide evidence you are suffering significant financial hardship.
If your application is accepted you can only withdraw your and your employer’s contributions.
We can only consider your application during the first 3 months after we get your first contribution. After the first 3 months you'll need to contact your KiwiSaver provider.
If you do not pay KiwiSaver contributions through an employer – go straight to your provider.
Significant financial hardship includes when you:
- cannot meet minimum living expenses
- cannot pay the mortgage on the home you live in, and your mortgage provider is enforcing the mortgage
- need to modify your home to meet your special needs or those of a dependent family member
- need to pay for medical treatment for yourself or a dependent family member
- have a serious illness
- need to pay funeral costs of a dependent family member.
Stopping KiwiSaver deductions
If you want to stop any further contributions being made from your salary or wages, you must apply for a savings suspension. You can apply for a savings suspension within the first 12 months if you’re experiencing, or likely to experience, financial hardship.