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Delays to response times: It is taking longer than usual for us to answer calls and myIR messages. This is because of the demand for COVID-19 business support, and the impact COVID-19 is having on our teams. We appreciate your patience and will respond as soon as we can. If possible, please contact us through your myIR account. Log in to myIR

COVID-19 Support Payment (CSP): Applications for the CSP are now closed. Due to the large number of applications for the CSP, there may be a delay in approving some applications. Find out more about the CSP

Budget 2022: The Government has announced Budget 2022, which includes changes to child support payments. Find out more on our Tax Policy website

Budget 2022: The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

You can make a credit or debit card payment to us 24/7 by calling our self-service phoneline. We accept Visa and Mastercard..

Payments using a credit or debit card will incur a 1.42% convenience fee.

You will need your IRD number and payment details (tax type, period and amount).

You do not need the period if you’re making a payment for:

  • ARR - arrangements
  • KSS - KiwiSaver voluntary contributions
  • LGL - legal decisions
  • NCP - child support liable parents
  • RUL - rulings and determinations
  • SBC - small business cash loans
  • FTR - fees for New Zealand foreign trusts.

Before you can use our self-service phoneline you'll need to register for the voice ID service. 

Register for voice ID

If you do not want to register for voice ID you can still pay us by phone, but call our contact call centre for an initial set up. 

Pay by self-service phoneline

To make a payment:

1. Call our self-service phoneline (0800 257 777).

2. Enter your IRD number.

3. If you are a:

  • salary and/or wage earner, press '1' (salary and wages) then '5' (credit/debit card payment)
  • self-employed individual or non-individual, press '2' (business enquiries) then '4' (credit/debit card payment).
Last updated: 28 Apr 2021
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