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Resurgence Support Payment (RSP) Businesses affected by the alert level increase that started on 17 August are able to apply for a Resurgence Support Payment. Find out more

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You need to tell us about any changes to your family situation, income or hours of work. They can affect your Working for Families payments.

If you get weekly or fortnightly payments, any changes you tell us about before 6pm on Mondays will affect your payment for that week.

Select Family details

Click on Family details tab

Update and submit your changes

What happens next

Once you've updated your details, we'll let you know any changes to your Working for Families payments.

You can see new payment details in myIR.

My responsibilities

As a Working for Families customer you must:

  • check your information
  • tell us about changes to your family situation
  • tell us about changes to your income or hours of work
  • tell us about changes to your contact details or bank account.

You can give your partner access to your Working for Families information in myIR. Your partner will be able to see the same information as you and make some updates. 

It’s up to you if you give your partner access. You can cancel your partner’s access at any time.

If you do not have a myIR account you can register for one.

myIR secure online services


Your myIR account lets you see and update your Working for Families information at any time. You can:

  • see your payment amounts and dates
  • see the information we have about your current and past income, partner and dependent children
  • update your information.

Log in to myIR

You can call us to update your Working for Families details.

Working for Families and Best Start - contact us

Last updated: 19 May 2021
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