Te utu i ngā utu tautoko tamaiti Making child support payments

If you're an employee, your child support payments are taken from your salary or wages. Otherwise, you can pay by payment plan, direct debit or credit card.

Due dates

Your payments are due to us on the 20th of the following month.  For example, April payments are due on 20 May.

Payment cycles and due dates

Compulsory employer deductions

Employer deductions are when your employer takes your child support from your salary, wages or schedular payments each payday and passes it to us. The deduction will show in your payslip along with PAYE and any KiwiSaver or student loan deductions.

This can be an easy way to pay as the payments are organised for you, and we sort out how much is needed to pay your bill on time.

Your child support will be automatically taken from your pay if either of the following applies.

• You were registered as a paying (liable) parent from 26 October 2021 onwards.
• You were registered before this date, but you’ve missed payments.

We’ll let your employer know when and how much to deduct from your pay.

If you get a benefit from Work and Income

If you get a benefit, your child support will be automatically taken away before your benefit is paid to you. We'll let Work and Income know when and how much to deduct.

Let us know if you change jobs or stop or start a benefit so we can help you make your payments on time.

Child support - contact us

Other ways to pay

If you do not need to pay through employer deductions, you can choose to pay your child support by:

• payment plan
• direct debit
• credit or debit card online.

However, if you miss a payment, you may be automatically registered to make payments through your employer. 

Payment plan

If you do not have salary or wages, you may want to use our child support payment plan. The plan will help you remember how much to pay and the date the payments are due.

You can choose to pay weekly, fortnightly or monthly, and we'll work out how much you need to pay. You can set this up by calling us or doing it yourself in myIR.

Set up a payment plan

Direct debit

When you set up a direct debit, it means you're letting us take a certain amount of money from your bank account. You can set up regular payments or make a 1-off payment. Direct debits can be from New Zealand and some overseas banks.

Set up a direct debit

Credit card or debit card online

If you pay with a credit or debit card, your bank charges a 1.42% convenience fee. We accept Visa and Mastercard.

Pay using a credit or debit card in myIR

Other ways to make payments

Ways of paying
Paying from overseas