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Child support payments are due from the liable parent on the 20th of the month and are paid to receiving carer by the 7th of the following month.

Liable parents can ask us to deduct payments directly from their salary or wages or set up automatic payments. Those who are in debt or receiving a benefit from Work and Income must pay by deduction.

Making payments through employer deductions

Contact us if you want to pay by employer deduction. We'll let your employer know how much to deduct and when.

If you're getting a benefit from Work and Income, your child support payments will be automatically deducted before your benefit is paid to you.

Let us know if you stop or start a benefit, or change jobs. This way, we can make sure your payments continue.

Child support - contact us

Other ways to make payments

You can see which payment option works best for you. There are different ways to pay us online if you're in New Zealand or living overseas.

Currently, you will not be able to set up direct debit for child support payments. This will soon be available.

Ways of paying

If you're making child support payments using a credit or debit card, you'll need to make sure you're using our link outside of myIR.

Pay using a credit or debit card - without myIR 

Keeping your child support up to date

As a child support customer, you'll always need to:

  • tell us about changes
  • check your information
  • tell us if something is wrong.

Changes to my child support details

Sorting out child support debt