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End-of-year arrangements Our offices and phone lines will close down over the holiday season, but our website, self-service 0800 number and myIR will remain available. Find out more

We've upgraded our voice system You may notice some changes the next time you call us. Find out more

We track the progress we're making towards our mission and vision through a range of measures and indicators.

Our Performance Measurement Framework shows how we use our resources to deliver our services, and how our services conect with the outcomes we want to achieve for our customers and Aotearoa New Zealand.

Last updated: 15 Sep 2022
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