Although uncommon, fraudsters sometimes use another person's IRD number to claim tax refunds or tax credits.
Some signs that someone else might be using your IRD number are:
If you have a tax agent and think any of these may have happened to you, check with them to make sure they haven't made any changes to your details. If your tax agent hasn't made the changes, or you're still unsure, follow the steps below.
You need to take action now if you:
Have any details handy about what has happened and follow the steps below.
|Step||What you need to do||What will happen next|
|1||Call us on 0800 775 247 to let us know what's happened.||
When you call we'll:
Speak with iDcare.
We’ll transfer you to iDcare but if you prefer to contact them directly you can call them on 0800 201 415 between 10am and 7pm, Monday to Friday.
When you speak with iDcare they’ll help you:
Inland Revenue is a member of iDcare, New Zealand’s national support service for people who have experienced identity theft. Their help is free and they work with their clients anonymously. That means they won’t collect your personal details.
The people at iDcare will help you to create a tailored response plan to your identity theft situation, whether this involves your IRD number only or other personal information.
Contact iDcare on 0800 201 415 between 10am and 7pm, Monday to Friday or visit the iDcare website.
For more information on how to identify and respond to identity theft and scams visit the following websites: