Before you start
Customers can cancel an ongoing direct debit at any time on myIR.
You will need to log in to your myIR account to do so.
Select 'More...' in the account your direct debit relates to
Select 'View or modify' for the direct debit you want to cancel
Select 'Cancel ongoing direct debit'
You will need to click yes when prompted to complete the cancellation.
If you need help, contact us by sending us a message in myIR or give us a call.