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Scam alert

Phishing and other scams explains the types of scams, how to report them and what you need to include. You can also email us at phishing@ird.govt.nz.

Victim support explains what to do if you've fallen for a scam, given away personal information or suspect your identity has been stolen.

Important

We will never send you an email advising you have a refund or asking you to click a link to confirm or collect it.

Latest alerts

31 August 2018: IRD Refund Status

We have identified a new scam this week. The clues that this one is fraudulent are:

  • Faked From email address
  • A TaxRefund.htm attachment, IRD does not send out emails with attachments
  • The senders name and message ID can vary

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30 August 2018: Important - you owe money to tax

A reworded tax payment scam has started up this week, with the standard pointers as to why it is a fraud:

  • Faked From email address
  • Faked IRD website

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30 August 2018: Comcast email eligible refund

We have identified a new scam this week. The clues that this one is a fraud:

  • Faked From email address
  • Faked IRD website

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30 August 2018: Ridertec email eligible refund

A very badly worded tax refund scam has started up this week, with strangely formatted words all across the email Pointers as to why it is a fraud:

  • Faked From email address
  • Faked IRD website
  • We do not send out emails with obvious typographical errors

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23 August 2018: Outstanding tax return for period ending 2016/2017

We have identified a new scam this week. The clues that this one is a fraud:

  • Faked From email address
  • Faked IRD website

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9 August 2018: Action required for overpayment

Another new scam has started up this week, with the standard pointers as to why it is a fraud:

  • Faked From email address
  • Faked IRD website
  • Inland Revenue is not called "the Department of Taxes"

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9 August 2018: GST returns

Another version of the GST returns scam campaign has been launched (see below).

Pointers as to why it is a fraud:

  • Faked From email address
  • Faked IRD website

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2 August 2018: Deposit your money scam

The two main tax refund scams (19 and 11 July) are still running strongly. We try to get the fake websites these campaigns point to closed down as soon as possible, but they continue to run the campaigns. The amount of suggested refund, the fake IRD website and the actual wording of the spam email can all change slightly to try to fool anti-spam filters.

This week there is a new scam. The clues that this one is a fraud:

  • we do not refer to itself as tax refund system or NZ Govt Tax Refund, and
  • we do not post links to ‘the Post Office website’

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19 July 2018: Tax or GST refund email scam

We have had significant reports of a tax/GST refund being sent to customers. It can be detected as a fraud as we:

  • will never send an email advising of a refund
  • will never refer to ourselves as the Department of Taxes
  • do not have an 'IRD customer portal'
  • do not provide web links for customers to follow.

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11 July 2018: Tax refund email scam

For the last week there have been significant reports of a tax refund scam email being sent to customers. This is a very good copy of a legitimate Inland Revenue email. You can identify it as a scam by the following:

  • The From field does not end in ird.govt.nz
  • Hovering the cursor over the weblink does not point to an ird.govt.nz website.

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30 May - 5 July 2018: Multiple tax refund email scams

5 July 2018

We have had significant reports of a tax refund scam emails being sent to customers (see recent examples below). They usually say that you have a tax refund and ask you to ‘click on a link” to confirm or collect it. Do not click as these are not from Inland Revenue. We will never advise you that you are due a tax refund through email.

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18 June 2018

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30 May 2018

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9 May 2018: Money owing to Inland Revenue phone scam

There have been numerous calls today to both us and the Police reporting a phone scam.

The automated message is in a New Zealand accent and asks the caller for their name and IRD number. It states: “This is the Police, you owe money to Inland Revenue. If you don’t pay you will be arrested. Please call 04 889 0505.” This is not the New Zealand Police.

Anyone who believes they are a victim of any crime, in person or online, should report the matter to their local Police.

Fake forms

We have had several different phishing emails reported to us recently. Most contain links in them that take you to fake forms that are trying to make you believe they belong to IRD.  One email is asking for you to reply to it with personal and credit card details.

These emails are sent from a variety of addresses.  If you have clicked on the form and submitted any personal or credit card data please contact your bank immediately. We also recommend you contact IDcare at www.idcare.org or phone 0800 201 415.

We are actively investigating these phishing emails.