You can request information from us under the Official Information Act 1982 and the Privacy Act 2020.
Before you make an official information request, make sure you know how they work, and which types of requests you can make.
Fill in our online form
If you cannot find what you need on our websites or in your myIR account, the simplest way to make requests for information is by using our online form.
You can email us at [email protected]
|Your location||Phone number|
|New Zealand||0800 775 247|
|Overseas||+64 4 832 5205|
Additional countries can now call us for free from Australia, Canada, United States of America, China, Hong Kong Special Administrative Region, South Korea and United Kingdom:
Hours (New Zealand time): Monday to Friday, 8am to 4:30pm
PO Box 2198
If you email, call or post us
When you make your personal or information request, make sure you include:
- that you're making a request for information
- the information you're requesting, for example, documents or information on a topic created within a stated timeframe such as January 2016 to June 2016
- your name
- your preferred address for receiving information, either postal or email
- a daytime contact phone number
- your IRD number, if you know it, when requesting personal information - this will help us identify you and make sure we give you the correct information.
We'll always try to respond to your request using your preferred contact method. If we can't we'll let you know why.
Other ways to contact us
What we'll do once we've received your request for information
Once we've received your request, we'll acknowledge it and let you know our timeframe for responding.
If you're not happy with our response to your request
You have the right to ask the Ombudsman to investigate and review our decision.
Maintaining confidentiality under the revenue laws
We have a responsibility to protect the integrity of the tax system and refer to it for all IR information disclosure requests.